Returning a item.
You will have 14 days to return your item. You will receive your refund within 14 days from the date we receive the returned package. Please follow the steps below to return the item(s).
Step 1. Go to our Contact Page and input you name, email and your order reference number (e.g. #R123456789) into the message box with your reason for returning.
Step 2. You will then receive an email back including your prepaid returns label which you will need to secure to the package.
Step 3. We will receive your parcel and process your refund. Please allow 14 days for this to show in your account.
In the unlikely event that you haven't received your refund within this time please Email us so we can help you right away.
Please do not message us through social media for returns or questions about the items.