If you would like to return your order you must tell us within 14 days from the date you receive the order otherwise we are unable to process a refund. our bags have a resealable strip for you to package back up and send back. Don't worry if you have ripped the bag open, send it back in your own bag.

  1. Go to the Contact Us page.
  2. Fill in your details and quote your Order Ref number. Please state in the comments box why you are returning the item.
  3. As soon as we have have received your message we will process the returns claim.
  4. We will send you a pre-paid returns label via email to print out and stick on the package.