If you would like to return your order you must tell us within 14 days from the date you receive the order otherwise we are unable to process a refund. our bags have a resealable strip for you to package back up and send back. Don't worry if you have ripped the bag open, send it back in your own bag.
- Go to the Contact Us page.
- Fill in your details and quote your Order Ref number. Please state in the comments box why you are returning the item.
- As soon as we have have received your message we will process the returns claim.
- We will send you a pre-paid returns label via email to print out and stick on the package.